Shipping & Delivery
We offer free standard shipping on all order and offer express shipping for a fee of $15 across Australia.
Veiw our shipping policy for more information
Not at this time. We currently only ship within Australia.
Once your order is dispatched, you’ll receive an email with tracking information. You can also track your package via our website using your order number and email.
Returns & Exchanges
Due to hygiene reasons, we do not accept returns for change of mind or if you ordered the wrong size.
That said, we get it—online sizing isn’t always perfect.
If the size you ordered doesn’t fit, you can keep the product and we’ll give you a one-time 40% off code to order the correct size.
Shipping costs for the new item are covered by you.
This offer applies to full-priced items only and must be claimed within 30 days of your order delivery date.
- Size swap shipping (for the new order): Paid by you
- Faulty item return shipping: Paid by us
- Original shipping costs
Step 1 :suuport@kurvs.shop with your order number and the reason for contact.
Step 2:We’ll respond within24 hourswith either:
– Your40% discount code(valid for 14 days, for size swaps only)
– A prepaid AusPost return label (faulty items only)
Step 3:If a return label is issued, send the item back within 14 days.
Refunds for faulty goods will be processed within5 business daysof receiving the item.
Payments & Discounts
We accept major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, Google Pay, and Shop Pay.
Only one discount code can be applied per order.
Currently, we do not offer specific discounts for students
Sizing & Fit
Check the Size Guide on every product page (waist & hip in cm).
Tip: If you’re between sizes, choose the larger one for comfort.
Please note*
Kurvs shapewear images are styled to help you see how the garment fits and supports the body.
All photography is created professionally and tastefully to demonstrate coverage, not for sexual or adult content purposes.
If the size you ordered doesn’t fit, youcan keep the productand we’ll give you aone-time 40% off codeto order the correct size.
Shipping costs for the new item are covered by you.
Order Management
Yes—if it hasn’t shipped yet. Email us within 30 minutes of checkout with “CHANGE” or “CANCEL” in the subject line. Once a shipping label is created we can’t intercept the parcel, but you can still use the 40 % size-swap option if needed.
Log in to your account on our website to view your order history and status.